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Credit Controller & Help Desk Support
High wycombe (Full Time, Permanent) £18,000 / Year
Credit Controller & Help Desk Support - High Wycombe, Buckinghamshire
This is a full time, permanent position.
Our client, a professional finance company are seeking a Credit Controller & Help Desk Support who has come from a similar role previously to join their small team in High Wycombe. They must be able to be an excellent communicator and understand client services.
Duties will include:
• Answering helpline calls and dealing with queries • Credit controlling • General administration: • Opening, sorting and distributing post occasionally • Ascertaining which remittances have been received for CEFM and its clients and which have been paid in error • Posting BACS and cheque payments on to the accounting system and updating various spreadsheets • Printing and posting licensing certificates • Sending reports to clients • Printing and filing remittances and BACS daily reports • Obtaining any missing remits. • Maintaining a spreadsheet of any CEFM payments paid to clients in error and obtaining refunds • Requesting September pupil census lists from Scottish Local Authorities • Requesting January pupil census lists from all other Local Authorities • Update database for pupil numbers from census lists for each school • Update database for schools which have converted to academy status
Special requirements include: • Understanding of client services and requirements • Strong communicating ability • Excellent administrative skills