Vacancy Central
Register your CV Careers Advice Help
Login Register


> Danish Customer service Agent
Share | |

Danish Customer service Agent
London (Full Time, Permanent)
£20,000 / Year (+ 20 Days holidays and Bank holiday)
Danish Customer service Agent - London
Danish Customer service Agent
Office based, full time permanent position
Salary 20,000
20 Days holiday in addition to Bank holidays
Monday - Friday 08:00 - 16:30

Our client provides healthy alternatives for its customers boosting their intake of essential fruit and vegetables through its products. They're a multi level marketing company which has grown tremendously over their 20 year cycle and are currently looking for a number of strong customer service representatives to join their team based in the West London area. The successful candidates will have a vast amount of experience within customer service and will be able to communicate with customers and distributors. You will be passionate about exceeding customer expectations and be able to work on your own initiative.

Full training is provided over the course of 2-3 weeks.

Daily delegations are outlined below:
Handle calls, emails and social media as assigned by management, ensuring individual targets are met on a daily basis.
Enter appropriate and correct data in respective data systems
Ensure all communication with customers and distributors is of a professional standard and meets the expectations set out by the business
Carry out all other tasks as assigned by the management team
Strive for a first time resolution to all enquiries via call, email and social media
Support CRM, quality and incident management together with other administrative tasks
Update job knowledge about new product information.

Please note if you haven't heard from a Consultant within 5 working days that your application has been unsuccessful on this occasion.

Adecco is acting as an Employment Agency in relation to this vacancy. The Adecco Group UK & Ireland is an Equal Opportunities Employer.