Apprentice Telemarketing Administrator - Swindon
Are you someone who is ambitious, driven and confident? Are you looking to kick start a career within a well-established, small but expanding Marketing Consultancy? Well look no further, as we have an exciting opportunity for you…
We are looking for an Apprentice to join our fun and friendly team as a Trainee Telemarketing Administrator based at our office in Swindon. The successful candidate will participate in a Level 2 or 3 Business Administration NVQ; therefore we are only able to accept applications from 16 – 24 year olds due to funding eligibility.
The Apprenticeship will be a minimum of 12 months, and there will be the opportunity to progress into an offer of a permanent role on successful completion.
This is a fantastic opportunity for a self-motivated individual to learn some great skills and build and progress their career within a growing business as it expands.
As Apprentice Telemarketing Administrator, your duties will include: • Make outbound telephone calls to business prospects to generate leads, book appointments, conduct customer survey calls and other telephone based work • Build rapport with prospective clients, listen to and understand their requirements • Keep accurate and detailed records of calls made and results achieved • Work towards campaign targets, deadlines and Key Performance Indicators (KPIs) • Attend campaign briefings • Demonstrate a thorough understanding of our clients’ products and services and the objectives of specific campaigns • Record details of opportunities and lead notes • Other general and administrative duties between 2 businesses • Completion of Level 2 or 3 Business Administration NVQ Apprenticeship framework
The successful candidate will require: • Excellent telephone manner, confident and comfortable speaking to people at all levels • Strong administrative and organisational skills with excellent attention to detail • Excellent communication skills both written and verbal • Dependable, self-motivated and hard working • Tenacious and resilient attitude with strong negotiation/influencing skills Ability to work under pressure, deal with high volumes of work and meet tight deadlines • Excellent PC skills including MS Office, Internet and Email • Ability to work well within a team • Previous outbound calling and/or customer service experience preferable but not essential • Minimum English GCSE or equivalent, Grade C or above
If you are interested in hearing more about this opportunity, please apply online with your up to date CV.
Due to the high volume of applications we receive, we regret to inform you that if you do not hear from us within 7 days of your application, unfortunately, you have been unsuccessful on this occasion.